---
title: Trading Partner Resources for Independence Blue Cross
---

 

[Home](https://info.sdata.us/edi-ibc)

[Get Started](https://info.sdata.us/edi-ibc-sign-up)

[Make Changes](https://info.sdata.us/edi-ibc-updates)

[Resources](https://info.sdata.us/edi-ibc-resources)

[Contact Us](https://info.sdata.us/edi-ibc-contact-us)

## ![Independence_Blue_Cross_Logo](https://info.sdata.us/hs-fs/hubfs/Independence_Blue_Cross_Logo.jpg?width=300&height=38&name=Independence_Blue_Cross_Logo.jpg)

## Resources

The below resources are available to help conduct EDI business successfully. For questions on *Provider EDI Services,* you can reference the *[frequently asked questions page](https://www.ibx.com/pdfs/custom/edi/ibc-edi-faq-sds.pdf)*. 

Payer ID grids

Independence maintains multiple payer IDs to represent different product lines. The links below contain detailed information on professional and facility payer IDs.

*•* [2024 Professional claims payer IDs](https://www.ibx.com/documents/35221/56665/payer-id-provider-number-reference-professional-4-2024.pdf)

*•* [2024 Facility claims payer IDs](https://www.ibx.com/documents/35221/56665/payer-id-provider-number-reference-facility-4-2024.pdf)

*•* [2025 Professional claims payer IDs](https://www.ibx.com/documents/35221/56665/payer-id-provider-number-reference-professional.pdf)

*•* [2025 Facility claims payer IDs](https://www.ibx.com/documents/35221/56665/payer-id-provider-number-reference-facility.pdf)

Claim Resolution Matrix

The following document provides guidance on resolving claim rejections:

*•* [Professional & Institutional](https://www.ibx.com/documents/35221/131729/ibx-claims-resolution-matrix.pdf)<https://info.sdata.us/hubfs/IBX_Professional-and-Institutional_Claims%20Resolution%20Matrix_Mar%202024.pdf>

Companion guides

These documents provide guidelines for conducting EDI transactions with Independence and supplement the HIPAA–mandated 5010 ASC X12 Implementation Guides and addenda with clarifications and payer–specific usage -and content requirements.

*• [Independence Blue Cross HIPAA Transaction Standard Companion Guide](https://www.ibx.com/pdfs/custom/edi/ibc-hipaa-transaction-guide-2-2025.pdf)*

*• [Independence Administrators HIPAA Transaction Standard Companion Guide](https://www.ibxtpa.com/pdfs/providers/ia-hipaa-transaction-guide-2-2025.pdf)*

*• [SDS 270 Eligibility Inquiry Companion Guide](https://info.sdata.us/hubfs/SDS%20270%20Eligibility%20Inquiry%20Companion%20Guide.pdf)*

Sample transactions

De-identified EDI transaction samples that Trading Partners may conduct formatted with carriage returns for ease of review.

*• [837P: health care claim professional](https://info.sdata.us/hubfs/Sample%20837P.pdf)*

*• [837I: health care claim institutional (facility)](https://info.sdata.us/hubfs/Sample%20837I.pdf)*

*• [TA1: interchange acknowledgment](https://info.sdata.us/hubfs/Sample%20TA1.pdf)*

*• [999: implementation acknowledgment for health care insurance](https://info.sdata.us/hubfs/Sample%20999.pdf)*

*• [277CA: health care claim acknowledgment](https://info.sdata.us/hubfs/Sample%20277CA.pdf) *

*• [835: health care Claim payment/advice](https://info.sdata.us/hubfs/Sample%20835.pdf)*

EFT/ERA resolution procedures

• If an EFT payment has not been received after 4 business days of receipt of the corresponding ERA/835 file, you can research it by contacting Independence through the [Provider eBusiness inquiry form.](https://fhnportal.ibx.com/providerinquiry/ibc/dashboard)<https://fhnportal.ibx.com/providerinquiry/ibc/dashboard>

*•* If an ERA/835 file has not been received after 4- business days of receipt of the corresponding EFT payment, you can research it by contacting SDS support at 855-297-4436.

System maintenance

• System Maintenance is performed every third Saturday from 9 p.m. to 2 a.m. ET

• [QuickClaim update notifications](https://info.sdata.us/quickclaim-notices)

Privacy policy & end user agreement

• [Smart Data Solutions privacy policy](https://quickclaim.smart-data-solutions.com/quickclaim/documentation/PrivacyPolicy.pdf)

• [QuickClaim portal end–user agreement](https://quickclaim.smart-data-solutions.com/quickclaim/documentation/QUICKCLAIM_END_USER_AGREEMENT.pdf)

Contact us

You can contact our support team Mon. – Fri., 8 a.m. – 5 p.m. ET at [stream.support@sdata.us](mailto:stream.support@sdata.us) or 855-297-4436.

 

*Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association. These portal pages are licensed to Independence Blue Cross for its exclusive use.*